Shipping & Returns
Secure Shipping
We offer free international shipping world wide.
​
Items will be shipped once your payment has been processed successfully.
We ship through Brinks, Malka Amit or FedEx to ensure secure shipping.
All shipments are insured.
​
Your order will be delivered within 3-14 business days, based your location.
We can only send orders to a home or work address, unfortunately we can not send to PO boxes.
Packages must be signed by its owner upon arrival, valid ID required.
​
Same Day pickups available at our Hong Kong office
​
​
Return Policy
We accept returns for 7 days from the day you receive your item.
No questions asked. No need to explain.
​
Returns are accepted as long as the following conditions are met:
​
-
The diamond is returned in its original condition.
-
The diamond is returned with its original certificate.
​
We ask that you return the item via secure shipping option (Brinks, Malka Amit or FedEx).
​
In order to return an item:
-
Contact us to inform us that you will be returning the item.
-
Ship the item
-
Send us the tracking number of the shipment
​
Your money will be refunded within 7 business days of receiving the returned item.
Money will be refunded in the same way the original payment was made.
​
​